Terms of Service

By accessing or using the FlowLinQ AI Automation website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site. "FlowLinQ," "we," "us," and "our" refer to FlowLinQ AI Automation.

By using this Site, you represent that you are at least 18 years old or the age of majority in your jurisdiction.

FlowLinQ provides workflow automation consulting, implementation, and support services for B2B teams. The Site serves as an informational resource and a point of contact for potential clients. Specific project scope, timelines, deliverables, pricing, and support terms are always confirmed separately in a written agreement before any engagement begins.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Submit false, misleading, or spam content through the contact form
• Attempt to interfere with the proper operation of the Site
• Use automated tools to scrape, crawl, or access the Site beyond what is permitted by our robots.txt
• Attempt to gain unauthorized access to any systems connected to the Site

When you submit information through our contact form, you represent that the information provided is accurate and that you have the authority to share it. We use submitted information solely as described in our Privacy Policy. Submitting a contact form does not create a client relationship or contractual obligation on either party.

Our website may offer an AI-powered chatbot to provide general information about FlowLinQ and its services. By sending a message through the chatbot, you agree to these Terms and our Privacy Policy.

Do not submit passwords, API keys, credentials, payment details, health information, legal matters, or other confidential or sensitive information. Chatbot responses may be incomplete or inaccurate and are not legal, financial, medical, security, or other professional advice. You remain responsible for decisions you make based on any response.

We may restrict or suspend chatbot access where we detect misuse, abuse, attempts to bypass safeguards, or activity that could affect the security or availability of the service.

All content on this Site — including text, design, layout, graphics, and code — is the property of FlowLinQ AI Automation and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written consent.

The Site and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

FlowLinQ provides automation consulting, implementation, and support services on a best-efforts basis. We do not guarantee specific business outcomes, including but not limited to lead generation, sales conversions, time savings, cost reductions, or uptime of any automation, chatbot, or workflow deployed. Specific deliverables and performance expectations, if any, are defined exclusively in a separate written agreement.

To the fullest extent permitted by applicable law, FlowLinQ AI Automation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of the Site. Our total liability for any claim arising under these Terms shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim.

The Site may contain references to third-party tools, platforms, or services. These references are for informational purposes only and do not imply endorsement. We are not responsible for the content, availability, or practices of any third-party sites or services.

Our services rely on third-party platforms, APIs, and infrastructure (including but not limited to automation tools, AI providers, messaging platforms, and hosting services). FlowLinQ is not responsible for outages, policy changes, API deprecations, or service interruptions caused by these third parties, and shall not be liable for any resulting downtime or loss of functionality.

You agree to indemnify and hold harmless FlowLinQ AI Automation, its owners, and its agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site or your violation of these Terms.

We reserve the right to suspend or terminate access to any service in the event of non-payment, misuse, or violation of these Terms. Upon termination, any client-specific configurations, integrations, or embedded widgets may be deactivated. Terms governing data handling upon termination, if applicable, will be specified in the separate service agreement.

We reserve the right to update these Terms at any time. Material changes will be reflected by updating the "last updated" date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Miami-Dade County, Florida.

Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Site shall be resolved through binding arbitration on an individual basis, rather than in court, except that either party may bring an individual action in small claims court. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

For questions about these Terms, contact us through our contact form or email us at the address provided during engagement.